We at Zone of Natural Remedies want your online experience to be enjoyable, simple and
successful. To that end, we have created an ordering, shipping and payment process to make your life easy.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us
at support@zoneofnaturalremedies.com .
Most credit and debit card orders are shipped on the same business day.
All orders are shipped once payment is received.
The shipping choices for online orders shipped within the United States and internationally are Domestic
Overnight, Express and Expedited. Expedited or Express orders placed by 3 PM EST will ship on the SAME
BUSINESS DAY. We try to ship all orders within 24 business hours.
Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next
business day.
Below are the shipping options and the associated Shipping & Handling Charges
Local Shipping & Handling
United States of America
Please note: If you choose the No Signature Required
shipping method, you are
authorizing carrier to leave your package at the shipping address provided and
are aware that neither Zone of Natural Remedies nor the shipping carrier is responsible for any
packages after they are delivered.
Flate Rate
|
Shipped via the USPS, 5 - 7 business days anywhere within the USA |
$5.99 |
Priority
|
Shipped via USPS, 3 - 5 business days average anywhere in the USA |
$7.99 for the first item, add $1 per each
additional item |
UPS 2nd Day Guaranteed Flate Rate
Signature required or No signature |
2 business days guaranteed anywhere in the USA (No P.O. Box address) |
$9.95 |
Guaranteed Overnight
(Signature required or No signature)
|
Shipped via - Next Day. Does not include Saturday delivery
(No PO Boxes) |
$19.99 for the first item, add $1 per each
additional item |
Overnight Saturday Delivery
(Signature required or No signature)
|
Shipped Friday - Next Day (No PO Boxes) |
$32.99 for the first item, add $1 per each
additional item |
Please note: Zone of Natural Remedies reserves the right to change the shipping method at its own
discretion and expense. Zone of Natural Remedies is not responsible for delays caused
by weather or other natural disasters.
International Shipping & Handling
Canada
Normal
(No tracking available) |
Shipped via Global Priority, 14-28 business days |
$10.99 for the first item, add $1 per each
additional item |
Canada Expedited
|
Shipped via FedEx, 3-5 business days (No PO Boxes) |
$26.99 for the first item, add $1 per each
additional item. Estimated delivery time for items we have
in stock is 2 to 4 business days from date of shipment
provided no problems occur with your local customs office.
Most orders do clear quickly and are delivered within the
FedEx estimated time. |
|
For all Canadian shipments, Zone of Natural Remedies will not be
held responsible or liable for any problems that result at your local
customs office. If customs duties are assessed, these are in addition to
your shipping charges and must be paid directly by you. No refunds will be
given for items that are seized at your local customs office.
Zone of Natural Remedies will not be held liable for any customs duties or taxes
that arise from your local customs office. Zone of Natural Remedies will also not be
held responsible for any additional fee the local carrier in your country
may charge.
Please note: We recommend that you choose a shipping
method which can be tracked. For non-tracked methods of shipping, Zone of
Natural Remedies will not be responsible for lost shipments.
Please note: Zone of Natural Remedies reserves the right to
change the shipping method at its own discretion and expense. Zone of
Natural Remedies is not responsible for delays caused by weather or other natural
disasters.
Also Note
USA Overnight Shipping & Handling
- Please understand that choosing Overnight does not necessarily mean your
order will be in your hands tomorrow. While most orders do ship on the same
day, depending on when your order is received, some will be shipped on the
following day. You will receive your order 1-2 days after the order has been
processed, which in most cases is within 24 hours. We do not ship orders on
Saturdays or Sundays. A signature may be required for UPS
deliveries.
Order Status and Returns Policy
We are so certain that you will be completely satisfied with our wonderful, natural products, that we
offer a One Year unconditional money back guarantee*.
Simply try our products for at least 30 days. If you are not completely satisfied - for any reason -
return the product to us within 1 year for a complete refund less shipping fees.
Please return all opened and unopened product containers, plus your name and invoice or order number, to:
Native Remedies Returns
11675 Fairgrove Industrial Blvd
Maryland Heights,
MO 63043 USA
All refunds will be credited using your original payment method. Refunds will be processed within 3-10
business days after receipt of your return.
If you have any questions or comments about our Return Policy, or want to follow up on a recently returned order,
please email us.
* Full refund limited to orders of $200 or less. For larger orders there is a 25% restocking fee
* A 25% administration fee will be applied to all orders returned to us without a copy of the order,
packing/picking slip, or a reference to the order number.
Email us: Monday to Sunday 8-9 CST at support@zoneofnaturalremedies.com
